Support Ticket is a formal request made to Edvicon International technical assistance team via the Service Portal.
Support Tickets are used to..
Instructions to create a Support Ticket
Once you submit the ticket, we will receive your ticket. Our support team will review an proceed with your ticket. When we have an update or require further information from you, we will update the ticket which will be sent to you as an email (Your provided Edvicon email address).
You have to REPLY to the received email, so we will receive the new information sent by you.
This process will continue until we solve and complete your support ticket.